Customer Service Associate

4 weeks ago


Southern Pines, North Carolina, United States Cake Delights Full time
About the Role

We are seeking a highly skilled and customer-focused Cashier to join our team at Cake Delights. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and issuing receipts.
  • Maintain a high level of product knowledge to assist customers with their selections and promote sales.
  • Work effectively in a team environment, collaborating with colleagues to achieve sales goals and maintain a positive store atmosphere.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
Requirements
  • High School Diploma or equivalent.
  • Ability to read, count, write, and communicate clearly and effectively.
  • Understanding of sales techniques and best practices in customer service.
  • Willingness to work well in a team environment and adapt to changing priorities.
  • Ability to quickly and accurately work a register and maintain a high level of accuracy in transactions.
What We Offer

We offer a competitive salary, bonus based on performance, employee discounts, flexible schedule, and opportunities for advancement and training & development.



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