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Restaurant Operations Manager
2 months ago
The Restaurant Operations Manager at OTG Exp is a key leadership position responsible for overseeing the day-to-day operations of our restaurant and retail concepts. This role requires a strong leader who can drive business results, develop and train team members, and maintain the highest standards of food quality and customer service.
Key Responsibilities- Leadership and Team Development: Provide guidance and support to team members, including newly hired staff, to ensure they have the tools and resources needed to succeed.
- Operational Excellence: Direct the team to achieve company standards for food quality, customer service, and financial performance.
- Training and Development: Develop and implement training programs to ensure team members have the skills and knowledge needed to excel in their roles.
- Business Results: Drive business growth and profitability through effective management of labor, inventory, and customer satisfaction.
- Safety and Compliance: Maintain a safe and healthy work environment, adhering to all company policies and regulatory requirements.
- Education: Degree in hospitality, culinary arts, or related field preferred.
- Experience: Minimum 3-5 years of management experience in restaurants or retail, preferably overseeing multi-unit concepts.
- Skills: Proficient knowledge of P&L budgeting and forecasting, experience with P&L analysis, excellent verbal and written communication skills.
- Work Environment: Ability to work varied hours, including nights, weekends, and holidays, and during inclement weather conditions.