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Customer Service Representative

2 months ago

Riverview, Florida, United States David Snell - State Farm Agent Full time
Job Description

**Position Overview**

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to identify and support local community events in our market.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

  • 401K
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency
  • Signing Bonus up to $1500

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Ability to explain complex financial issues in understandable terms
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Position may require irregular working hours
  • Must be available to work the following schedule: Mon - Fri 8:30AM - 5PM