Food Service Operations Manager

1 week ago


Meade, United States Exchange Full time

Job Summary

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Exchange. As a key member of our retail operations team, you will be responsible for overseeing the execution of strategies to deliver a tailored customer experience within assigned department(s).

Key Responsibilities

  • Lead a team of associates to create a positive environment that drives the customer experience and Exchange brand loyalty.
  • Utilize leadership skills to empower associates to deliver excellent service and meet customer needs.
  • Ensure a high level of customer satisfaction through effective communication and problem-solving skills.
  • Train and coach associates to ensure they are well-equipped to provide a personalized shopping experience.
  • Ensure associates have product knowledge and sales skills to serve the customer in assigned area(s).
  • Minimize controllable expenses and ensure compliance with fire, safety, sanitation, and security regulations.
  • Communicate performance expectations and maintain employee communication folders.
  • Perform other duties as assigned.

Requirements

  • Completion of high school or the equivalent.
  • Retail experience.
  • Demonstrated willingness and potential for additional responsibility.

Benefits

We offer a comprehensive benefits package, including medical and dental insurance, flexible spending accounts, health savings accounts, and health reimbursement arrangements. We also offer disability and life insurance, as well as a retirement plan.


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