Data Analyst II
2 days ago
Credit One Bank is a data-driven financial services company seeking an Operations Data Analyst II to drive business growth and excellence.
This role will focus on enhancing customer service standards through in-depth analysis of various business systems and processes. As part of the Operations Analytics team, you will collect, consolidate, analyze, and visualize data from diverse sources to optimize processes, improve operations systems, and deliver exceptional card member experiences.
Key Responsibilities:
- Develop comprehensive operational reports by gathering, interpreting, and summarizing information to create integrated business analyses and projections.
- Recommend process improvements to senior management based on thorough analysis of current practices, outcomes, and trends.
- Conduct research among internal stakeholders to support strategic and business planning.
- Analyze daily, weekly, and monthly reviews of current processes using department-defined operational metrics and reports.
- Communicate the financial and operational impact of changes to procedures or strategies effectively.
Requirements:
- Bachelor's degree in engineering, mathematics, computer science, or a related quantitative field.
- 2-5 years of experience in research or analytics environment, including programming, data mining, analysis, and reporting.
- Strong analytical skills with attention to detail and accuracy.
- Demonstrated knowledge of data processing and analysis tools such as Python and reporting tools like Tableau.
- Ability to work independently and collaboratively.
- Demonstrate Credit One Bank's core values of excellence, ownership, collaboration, and integrity.
About Credit One Bank:
Credit One Bank offers a range of credit card products catering to individuals at various stages of financial life. We are an equal opportunity employer committed to diversity and inclusion, ensuring a fair and inclusive workplace for all employees and applicants.
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