Hotel Financial Operations Specialist
3 days ago
We are seeking a skilled Night Auditor to join our team at Holiday Inn Express Kansas City Downtown. As a key member of our operations team, you will be responsible for ensuring the accuracy and integrity of our financial records.
The ideal candidate will have strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer service. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in hospitality and want to grow with our company, we encourage you to apply.
Responsibilities:
- Ensure every hotel guest has a pleasant stay
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Qualifications:
- Excellent customer service and communication skills are required
- High school diploma or equivalent required; some college preferred
- Experience in the hospitality industry or guest services is preferred, but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
Estimated Salary: $40,000 - $60,000 per year
We offer a competitive salary, flexible overnight hours, and opportunities for growth and development.
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