Financial Auto Recovery Specialist

7 days ago


Kansas City, Missouri, United States EMPIRE FINANCIAL COMPANY Full time

At Empire Financial Company, we're looking for a detail-oriented and driven Financial Auto Recovery Specialist to join our team.

About the Role

The ideal candidate will be responsible for managing the collection of overdue auto loan accounts, ensuring compliance with regulatory requirements, and providing exceptional customer service.

Key Responsibilities:
  • Contact customers via phone, email, and mail to collect overdue payments and negotiate payment plans and settlements.
  • Maintain accurate records of customer interactions and payment agreements.
  • Work collaboratively with the team to resolve disputes and ensure customer satisfaction.
Requirements:
  • Previous experience in collections or customer service is preferred.
  • Strong communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Bilingual in Spanish is a plus.
What We Offer:
  • A competitive salary of $60,000 - $80,000 per year.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
About Us:

Empire Financial Company is a leading financial institution dedicated to providing exceptional customer service and innovative financial solutions. Our mission is to empower individuals and families to achieve financial stability and success.



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