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Customer Service Representative

2 months ago

Royal Oak, Michigan, United States The Salvation Army in the Midwest Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist - Part Time at The Salvation Army in the Midwest. As a key member of our administrative team, you will be responsible for providing exceptional customer service to our visitors, clients, and stakeholders.

Key Responsibilities:
  • Visitor Management: Greet and welcome visitors to our building, ensuring a positive and professional first impression.
  • Phone Management: Answer and direct incoming phone calls in a timely and courteous manner, ensuring that all calls are handled efficiently and effectively.
  • Reception Area Management: Monitor the reception area and foyer, ensuring that clients are not loitering or wandering the building, and that the area remains clean and organized.
Requirements:
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with people of diverse backgrounds and cultures.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
  • Teamwork: Be a team player, with the ability to work collaboratively with colleagues to achieve common goals and objectives.