Insurance Customer Service Representative
6 days ago
We are seeking a highly motivated and bilingual Insurance Customer Service Representative to join our team at Jennifer Ortiz - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service to our diverse client base, assisting with insurance policy inquiries, and ensuring timely resolution of customer issues.
Key Responsibilities:- Assist Spanish-speaking clients with insurance policy inquiries and provide accurate information.
- Provide exceptional customer service through phone, email, and other communication channels.
- Translate documents and correspondence between English and Spanish.
- Collaborate with team members to ensure accurate and timely resolution of customer issues.
- Educate clients on insurance products and help them make informed decisions.
- Fluent in both Spanish and English, with excellent written and verbal communication skills in both languages.
- Previous customer service experience in the insurance industry is a plus.
- Strong organizational and multitasking abilities.
- Empathetic and patient, with a commitment to resolving customer concerns.
- Familiarity with insurance terminology and policies.
- Competitive compensation package, including a base salary and opportunities for professional development.
- Comprehensive benefits package, including health insurance, retirement plans, and language-related incentives.
We are an equal opportunity employer and encourage applications from individuals of all backgrounds. If you are passionate about providing exceptional customer service and have a strong commitment to excellence, we invite you to apply for this exciting opportunity.
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Commercial Customer Service Representative
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Insurance Customer Service Representative
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Trenton, New Jersey, United States Installed Building Products Full time{"Job Title": "Customer Service Representative", "Job Description": "Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Manage customer relationships and maintain a high level of customer satisfaction.Collaborate with internal teams to resolve customer complaints and concerns.Document customer...
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