AWS Desktop Virtualization Engineer
3 weeks ago
At HCLTech, we are seeking a skilled AWS Desktop Virtualization Engineer to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our cloud-based desktop virtualization solutions.
Key Responsibilities:
- Install, configure, and manage DaaS solutions utilizing Amazon Workspaces and AWS AppStream.
- Provide support to users and system administrators to resolve issues, including root cause analysis.
- Maintain and update environmental, configuration, standard operating procedures, and engineering documentation.
- Perform security hardening, patching, and server certificate updates.
- Implement systems in a phased approach of requirements analysis, system design review, installation, integration, and testing.
- Lead the development of product/project requirements and success criteria through collaboration with internal and external customers.
- Provide technical support for enterprise systems. Troubleshoot, repair, and recover from hardware or software failures in accordance with standard operating procedures.
- Perform routine operational tasks, verifying the integrity and availability of all hardware, resources, systems, and key processes.
- Perform systems-related maintenance such as systems rebooting, patching, backups, snapshots, health monitoring, hardware/software asset management, software distribution, and systems decommissioning.
- Install, configure, test, and maintain systems, application software, and infrastructure tools.
- Serve as a key team member using existing technical knowledge and have the skills to perform specific projects independently.
- Maintain the highest levels of systems and infrastructure availability.
- Interact with senior engineers and management to identify areas of improvement for operational efficiency.
- Work closely with technical and non-technical personnel within and across PenFed departments and vendors.
- Accountable for managing all assigned tasks and projects.
- Participate in the planning and design of an enterprise Business Continuity Plan and Disaster Recovery Plan.
- Comply with Incident Management and Change Management procedures and reporting practices.
- Maintain up-to-date detailed knowledge of the IT industry as it relates to the technologies identified as primary responsibilities, including awareness of new or revised solutions and improved processes.
- Develop and maintain up-to-date baselines for the secure configuration and operations of all in-place systems.
- Assist junior and subordinate staff in researching technical problems and complex designs to develop staff capabilities.
- Participate in on-call 24X7 support as needed in the event of system outage or failure.
Qualifications:
- Equivalent combination of education and experience is considered.
- Associates or Bachelor's Degree in a related field is preferred.
- In lieu of a degree, a combination of education and a minimum of six (6) years of related work experience is required that provides the necessary skills and knowledge to perform all the essential job functions.
- Demonstrated understanding of Network, Compute, Storage, Cloud, and End-User technologies.
- Strong interpersonal, problem-solving, and multi-tasking skills desired.
- Experience with Amazon Workspaces and AWS AppStream 2.0.
- Experience with AWS hybrid cloud.
- Scripting experience: PowerShell and Amazon CLI.
- Experience with Infrastructure as Code technologies such as Amazon CloudFormation and other Amazon native automation tools such as Lambda and EventBridge.
- Demonstrated experience in all aspects of enterprise Windows environment operations and maintenance and engineering.
- Familiarity with CIS Benchmark guidelines for Microsoft Windows OS.
- Must be able to present system designs for user approval at formal reviews.
- Must be capable of providing solutions to identified systems issues.
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