AWS Desktop Virtualization Engineer

2 weeks ago

Tysons, United States HCLTech Full time

Day 1 onsite : Tysons, VA


AWS Desktop Virtualization Engineer

RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

  • Install, configure, and manage DaaS solutions utilizing Amazon Workspaces and AWS AppStream.
  • Provide support to users and system administrators to resolve issues, including root cause analysis.
  • Maintain and update environmental, configuration, standard operating procedures, and engineering documentation.
  • Perform security hardening, patching, and server certificate updates
  • Implement systems in a phased approach of requirements analysis, system design review, installation, integration, and testing.
  • Lead the development of product/project requirements and success criteria through collaboration with internal and external customers. Leverage these criteria and integrate business and technical knowledge when designing and developing solutions to deliver optimal, elegant solutions that meet functional and non-functional requirements while delivering the best value and user experience.
  • Provide technical support for enterprise systems. Troubleshoot, repair and recover from hardware or software failures in accordance with standard operating procedures.
  • Perform routine operational tasks, verifying the integrity and availability of all hardware, resources, systems, and key processes. Review system and application logs and verify completion of scheduled jobs.
  • Perform systems related maintenance such as systems rebooting, patching, backups, snapshots, health monitoring, hardware/software asset management, software distribution and systems decommissioning.
  • Install, configure, test and maintain systems, application software and infrastructure tools.
  • Serve as a key team member using existing technical knowledge and have the skills to perform specific projects independently.
  • Maintain the highest levels of systems and infrastructure availability.
  • Interact with senior engineers and management to identify areas of improvement for operational efficiency.
  • Work closely with technical and non-technical personnel within and across PenFed departments and vendors.
  • Accountable for managing all assigned tasks and projects.
  • Participate in the planning and design of an enterprise Business Continuity Plan and Disaster Recovery Plan.
  • Comply with Incident Management and Change Management procedures and reporting practices.
  • Maintain up-to-date detailed knowledge of the IT industry as it relates to the technologies identified as primary responsibilities including awareness of new or revised solutions and improved processes.
  • Develop and maintain up-to-date baselines for the secure configuration and operations of all in-place systems.
  • Assists junior and subordinate staff in researching technical problems and complex designs to develop staff capabilities.
  • Participates in on-call 24X7 support as needed in the event of system outage or failure.

QUALIFICATIONS

Equivalent combination of education and experience is considered.

  • Associates or Bachelor’s Degree in related field is preferred.
  • In lieu of a degree, a combination of education and a minimum of six (6) years of related work experience is required that provides the necessary skills and knowledge to perform all the essential job functions.
  • Demonstrated understanding of Network, Compute, Storage, Cloud and End-User technologies.
  • Strong interpersonal, problem solving and multi-tasking skills desired.
  • Experience with Amazon Workspaces and AWS Appstream 2.0
  • Experience with AWS hybrid cloud
  • Scripting experience: PowerShell and Amazon CLI
  • Experience with Infrastructure as Code technologies such as Amazon CloudFormation and other Amazon native automation tools such as Lambda and EventBridge
  • Demonstrated experience in all aspects of enterprise Windows environment operations and maintenance and engineering
  • Familiarity with CIS Benchmark guidelines for Microsoft Windows OS
  • Must be able to present system designs for user approval at formal reviews.
  • Must be capable to provide solutions to identified systems issues.

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