Hotel Room Cleaning Specialist
1 week ago
Position Overview: Responsible for the efficient cleaning and organization of hotel linens to meet the operational needs of the establishment.
Key Responsibilities:
- Collects soiled linens from various areas, sorting them by type, color, and level of cleanliness.
- Examines all laundry items and documents any damaged or stained pieces.
- Utilizes washing and drying machines in accordance with manufacturer guidelines and recommended capacities.
- Ensures the proper amount of cleaning agents are used prior to washing cycles.
- Neatly folds and stores clean linens as required, operating various linen handling machines.
- Responds promptly to guest inquiries with a courteous demeanor, ensuring satisfaction.
- Maintains a professional appearance and demeanor at all times.
- Adheres to company policies and procedures diligently.
Additional Information: Other responsibilities may be assigned by management as needed.
Required Skills:
- Strong organizational abilities.
- Meticulous attention to detail.
- Effective interpersonal communication skills.
- Familiarity with standard laundering practices.
- Adaptable and thorough work ethic.
Work Environment:
- Availability to work on weekends and holidays is necessary.
- Exposure to common household cleaning agents is expected.
- Ability to thrive in a fast-paced work setting.
Reporting Structure:
- Reports to: Director of Housekeeping, Housekeeping Supervisor.
KMG HOTELS, established in 2000, is led by Jay Koshiya as the Chief Executive Officer and President, with Sanjay Koshiya serving as Vice President and Chief Operating Officer. The company currently operates twenty-one hotels under various franchises, including Marriott, Hilton, InterContinental Hotels Group, and Choice Hotels International. KMG Hotels is dedicated to growth through exceptional service to associates, guests, and partners, fostering an environment of respect and value. The company aims to lead the industry in setting high standards for excellence in hotel management and development, underpinned by honest business practices and a commitment to maintaining well-managed properties. KMG Hotels employs over 800 associates, ensuring financial stability and strength for all stakeholders involved.
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