Sales Associate

2 weeks ago


Saginaw, Michigan, United States Bridgestone America, Inc. Full time

Retail Sales Associate

Employee Type: Regular : Part time

Company Overview

Bridgestone Retail Operations (BSRO) is a key segment of Bridgestone Americas, employing over 22,000 individuals across North America. With a network of more than 2,200 company-owned outlets, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, we are a leader in tire and automotive service sales, exceeding $3 billion. Our mission is to Serve Society with Superior Quality, and we value each team member's contribution to this goal. We offer competitive compensation, formal training, performance incentives, paid time off, comprehensive healthcare plans for both full-time and part-time employees, and a 401k retirement plan to support your future. We are committed to fostering a diverse workforce that reflects the communities we serve, encouraging all perspectives and experiences.

Job Description

This dynamic role involves addressing customer needs both in-person and via phone. Utilize your communication abilities to clarify warranty options, coordinate time commitments between technicians and customers, manage checkout processes, and promote our range of products and services.

Key Responsibilities:

  • Enhancing customer satisfaction and loyalty
  • Merchandising, advertising, and promoting products and services
  • Responding energetically to customer inquiries, both in-store and over the phone
  • Demonstrating a strong desire to excel in a retail setting
  • Exhibiting motivation as a sales professional
  • Assisting with unloading merchandise shipments, changing and balancing tires in the service area (post-training), creating store displays, and performing other necessary tasks to maintain customer relationships
  • Executing additional duties as assigned

Preferred Qualifications:

Possession of a 2-year degree or equivalent experience.

Qualifications:

High School Diploma or equivalent required.

A minimum of 2 years of experience in consumer retail sales.

Ability to effectively communicate with customers regarding sales and complaints to ensure retention and loyalty.

Proficient problem-solving skills related to customer concerns.

A valid automobile driver's license is required at all times, with the ability to operate both customer and company vehicles.

Completion and maintenance of all required BSRO educational courses and modules for this position is mandatory.

Employee Type: Regular : Part time



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