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Customer Experience Ambassador

2 months ago

Buford, Georgia, United States Cottonwood Residential Full time
{"h1": "Customer Experience Specialist", "p": "At Cottonwood Residential, we're redefining the customer experience in the apartment management industry. As a Customer Experience Specialist, you'll play a key role in helping residents feel at home in our community and assisting prospective residents in finding their perfect apartment home.

Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Summer Park Apartments.

In this role, you'll work part-time, with a flexible schedule that includes weekends and evening hours.

Key Responsibilities:

* Provide exceptional customer service to residents and prospects
* Ensure apartments are ready to show daily and for upcoming move-ins
* Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards
* Understand pricing and information about all available apartment homes
* Assist in planning community events and social media marketing
* Organize package room daily as packages are delivered
* Maintain community-related communications and vendor relationships

If you're a team player with a passion for delivering exceptional customer experiences, we'd love to hear from you"}