Director of Operations

1 month ago

New York, New York, United States The Impact Full time
Job Title: Director of Operations

The Impact is seeking an experienced Director of Operations to lead the finance, legal, people operations, and internal systems work for the organization.

Key Responsibilities:
  • Provide leadership oversight and support to individuals in the Finance, People Operations, Internal Systems, and Legal teams
  • Develop and execute The Impact's financial management strategy and have direct responsibility for accounting, finance, forecasting, strategic planning, contract negotiations, banking relationships, and compliance
  • Manage external accountants and auditors, ensuring timely completion of financial statements and audits
  • Oversee fiscal sponsorship management, including financial and grants accounting
  • Administer payroll, benefits, and insurance policies
  • Supervise the establishment, maintenance, and monitoring of internal controls, as well as policies and procedures for all operations of responsibility
  • Ensure The Impact's and all sponsored initiatives' compliance with all relevant laws and regulations
  • Manage legal risks and oversee contracts and agreements for The Impact and sponsored initiatives
  • Liaise with external legal counsel on organizational matters
  • Monitor and manage organizational intellectual property and privacy compliance
  • Direct the People Operations function by providing oversight, coordination, and strategic guidance on hiring needs and team infrastructure to The Impact and sponsored projects
  • Set employee compensation in collaboration with Finance, managers, and the Executive Director
  • Ensure compliance with employment regulations across all jurisdictions
  • Supervise the Internal Systems function by providing oversight, direction, and coordination related to organization-wide systems planning and implementation to ensure efficient operations that support a primarily remote and globally distributed team
  • Align and prioritize Internal Systems goals and projects with organizational objectives and strategies
  • Ensure that procedures and systems necessary to maintain proper records and to ensure adequate accounting internal controls are in place
Qualifications:
  • Minimum 8 years of experience in operations management, preferably in a nonprofit setting
  • Strong understanding of nonprofit finance and accounting principles and budgeting
  • Experience implementing and managing fiscal sponsorship models
  • Strong analytical and problem-solving abilities
  • Strong interpersonal, relationship-building, and collaboration skills with demonstrated ability to build consensus and relationships among all levels of the organization
  • Strong teamwork skills and the ability to work harmoniously with a diverse team across different time zones and using technology platforms
  • Fluency in English; strong writer, proof-reader, and copy editor
  • Fluency with QuickBooks and Salesforce required
  • Proficiency in G Suite, Asana, and Slack preferred
  • Ability to travel (~10% of time) within the USA & Canada, and ~ 2 x a year travel internationally for global member events
  • Legal, regulatory, or compliance experience a plus
Why work for The Impact:

The Impact offers a generous benefits package including health and dental insurance, 20-days paid time off, 401(k) retirement plan with an employer contribution match, and an annual professional development budget for learning and training.

The Impact supports employees to continually expand their capability to create positive impact and support others in doing the same. We have an organization culture that is caring, collaborative, consistent, and curious - and these values are encapsulated in our 'core ways of being.'

  • Caring - We ask that all employees treat each other with respect and compassion. Caring is also being proactive in helping yourself, asking for help when they need it, setting healthy boundaries and practices so that you can bring your full selves to work.
  • Collaborative - We encourage employees to find opportunities to collaborate and work with each other, and offer expertise, support, and energy to others, within reason.
  • Consistent - We also strive to hold each other accountable to our goals and objectives, to adhere to rituals and organizational processes and to produce quality work within deadlines.
  • Curious - We encourage employees to explore new ideas, to experiment and iterate, and to seek new ways to grow and improve. We hold space for differing points of view while understanding common goals and individual contexts.

The Impact continuously strives to create and sustain a diverse team and inclusive workplace where all employees feel safe, valued, and can thrive. We are also committed to advancing equity - to ensure fair treatment, equality of opportunity, and fairness in access to information and resources - at work and in the communities and networks in which we operate. We believe that celebrating diversity, ensuring social equity, and fully including all people are inherent to The Impact's purpose and necessary to our mission.

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