Service Operations Manager
1 week ago
Service Director Job Description
Off Your Plate Hospitality is seeking a seasoned Service Director to lead our team in delivering exceptional guest experiences across multiple venues. This leadership role requires a strategic thinker with a passion for service excellence.
Key Responsibilities:
- Oversee daily operations to ensure top-notch guest experiences
- Develop and implement service standards, policies, and procedures
- Lead, train, and motivate service teams to deliver exceptional hospitality
- Collaborate with other departments to optimize service delivery and guest satisfaction
- Monitor performance metrics and implement improvements to enhance efficiency
Requirements:
- Proven experience in a leadership role within the hospitality industry
- Strong knowledge of service operations and hospitality management
- Excellent communication and interpersonal skills
- Ability to travel regularly to different locations as required
- Strong problem-solving skills and attention to detail
- Bachelor's degree in Hospitality Management or a related field (preferred)
Off Your Plate Hospitality is a growing hospitality group with a passion for delivering exceptional guest experiences. If you're a service-oriented leader looking to make a significant impact, we'd love to hear from you.
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