Service Operations Manager

1 month ago


Miami, Florida, United States Off Your Plate Hospitality Full time

Service Director Job Description

Off Your Plate Hospitality is seeking a seasoned Service Director to lead our team in delivering exceptional guest experiences across multiple venues. This leadership role requires a strategic thinker with a passion for service excellence.

Key Responsibilities:

  • Oversee daily operations to ensure top-notch guest experiences
  • Develop and implement service standards, policies, and procedures
  • Lead, train, and motivate service teams to deliver exceptional hospitality
  • Collaborate with other departments to optimize service delivery and guest satisfaction
  • Monitor performance metrics and implement improvements to enhance efficiency

Requirements:

  1. Proven experience in a leadership role within the hospitality industry
  2. Strong knowledge of service operations and hospitality management
  3. Excellent communication and interpersonal skills
  4. Ability to travel regularly to different locations as required
  5. Strong problem-solving skills and attention to detail
  6. Bachelor's degree in Hospitality Management or a related field (preferred)

Off Your Plate Hospitality is a growing hospitality group with a passion for delivering exceptional guest experiences. If you're a service-oriented leader looking to make a significant impact, we'd love to hear from you.



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