IT Operations Manager

2 days ago


Miami, Florida, United States Crew Life at Sea Full time
Job Title: IT Specialist

Crew Life at Sea is seeking an experienced IT Specialist to join our team. As an IT Specialist, you will be responsible for leading and managing the onboard IT team, ensuring the efficient operation of shipboard IT systems and services.

Key Responsibilities:
  • Maintain and support shipboard network infrastructure, including LAN, WAN, wireless networks, satellite communications, and internet connectivity.
  • Implement and enforce IT policies, procedures, and security protocols to protect shipboard IT systems and data from cybersecurity threats.
  • Manage IT procurement, vendor relationships, and budgeting processes to support the acquisition, deployment, and maintenance of hardware, software, and telecommunications equipment onboard.
  • Provide technical support and assistance to guests and crew members regarding IT-related inquiries, issues, and requests.
  • Plan and execute IT projects and initiatives to enhance onboard technology capabilities and improve operational efficiency.
Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or related field; Master's degree preferred.
  • Years of experience in IT management, preferably in the maritime, hospitality, or cruise industry.
  • Strong technical expertise in network administration, systems engineering, cybersecurity, and telecommunications.
  • Excellent leadership and managerial skills, with the ability to motivate and develop a diverse team of IT professionals.


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