Senior Manager Field Employee Relations
2 weeks ago
El Pollo Loco is seeking a highly skilled and experienced Senior Manager Field Employee Relations to join our team. As a key member of our People Services department, you will be responsible for developing, implementing, and overseeing field employee relations programs and policies.
Key Responsibilities:- Conduct thorough investigations into employee complaints and concerns, and provide solutions to routine and complex employee relations challenges in the field.
- Address and resolve employee conflicts and disputes in a fair and timely manner, and participate in talent assessments and discussions like the Quarterly Business Review (QBRs).
- Develop and implement employee relations policies and procedures, and ensure company compliance with federal/state/local employment laws and regulations.
- Provide guidance to employees on company policies and procedures, and facilitate effective communication between employees and management.
- Analyze situations and make timely recommendations to alleviate risk and positively impact the business and employees.
- BA/BS degree in Human Resources Management or a related field.
- Minimum of 7+ years Human Resource Generalist experience in a multi-state, multi-site role, preferably in the restaurant/retail/hotel industry.
- PHR/SPHR, SHRM-CP/SHRM-SCP, or relevant certifications, desired.
El Pollo Loco is a leading fast-food chain with over 490 restaurants across 7 states. We are committed to providing our customers with fresh and innovative L.A. Mex cuisine, and we are seeking talented individuals to join our team.
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