Fraud Associate I

5 days ago

Washington, United States Kadiak, LLC Full time
About the Role

Kadiak, LLC, a Koniag Government Services company, is seeking a highly skilled Fraud Associate I to support our government customer in Washington, DC. This position is ideal for individuals with a Secret clearance and a passion for administrative work and data analysis.

Key Responsibilities
  • Perform administrative tasks and data analysis in support of the Fraud Program Office
  • Liaise with other DOS agencies and USG agencies while performing daily duties
  • Process initial fraud case paperwork, enter data, and perform quality control reviews
  • Process fraud case paperwork, including scan fraud cases, and update applicant information in various databases
  • Complete pre-formatted letters to Passport applicants and proofread correspondence
  • Assist in verifying vital records and other public records
  • Perform telephone and written inquiries concerning pending applications
  • Assist in preparing Passport fraud detection training materials
  • Maintain and monitor fraud files and file logs
Requirements
  • Ability to multi-task while paying attention to detail and accuracy
  • Ability to quickly assimilate information, analyze facts, and accurately report to management
  • Possess comprehensive writing skills and ability to proofread correspondence
  • Good hand-eye coordination and ability to remain flexible and adapt under pressure
  • Ability to perform repetitive tasks while maintaining a high level of accuracy
  • Ability to work in one place and traverse the office on a continuing basis
  • Ability to provide basic customer service skills
  • Ability to operate desktop and industrial-sized scanners
Education and Experience
  • HS diploma (bachelor's degree preferred)
  • Three (3) years of general office experience
  • Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook
  • One (1) year experience as a Support Associate Level II (preferred)
Working Environment and Conditions

This job operates in a professional office environment with a noise level of mostly low to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The workload may require the incumbent to sit for extended periods of time.

The incumbent must be able to read, do simple math calculations, and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Equal Employment Opportunity Policy

Kadiak, LLC is an equal opportunity employer. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. We are dedicated to seeking all qualified applicants and provide reasonable accommodations to applicants with disabilities. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at [insert email] or by calling [insert phone number] to request accommodation.

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