Computer Systems Technician
6 days ago
The Bureau of Wastewater Treatment is a dynamic team within the City of New York dedicated to delivering high-quality services to the public. Our team is comprised of talented professionals who share a passion for technology and a commitment to delivering exceptional results. As an IT Support Specialist with our organization, you will have the opportunity to work with a diverse group of individuals who are dedicated to making a positive impact in our community. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
-Providing desktop and mobile device support to the bureau's clients and executive administration
-Working with Windows 10, Windows 11, and Windows servers to resolve technical issues
-Performing software installation and support, hardware and software troubleshooting, and technology training for clients
-Maintaining an asset database and inventory of IT equipment
-Issue escalation and resolution
-Internal organizational communication and updates
-Interaction with relevant project managers on new IT projects
-Participating in and prioritizing activities to minimize impact on business
What We Offer:
We offer a competitive salary range of $70,000 - $90,000 per year, depending on your level of experience, plus excellent benefits, including health insurance, retirement plans, and paid time off.
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