Meraki Systems Engineer Expert
24 hours ago
We are Custom Computer Specialists, a leading technology firm seeking an experienced Meraki Systems Engineer with a background in network and wireless technologies to join our team. You will be part of the Engineering team for a large-scale, logistically complex technology refresh program for a large K-12 client.
The ideal candidate will have 3 years' experience with a technology vendor or systems integrator designing and implementing routers, switches, and wireless systems and solutions using Cisco/Meraki Infrastructure. This individual must have attention to detail and documentation skills.
You must be Meraki certified, have a car and license.
Responsibilities
- Serve as the integration lead and technical resource on implementation projects, providing guidance to the engineers to ensure successful project delivery.
- The role will be responsible for helping with the rack and stack and cabling of equipment for each integration of each site assigned.
- Working alongside ASEs and technicians on integrations and addressing any issues during this process.
- Responsible for escalating any issues in a timely manner to accomplish resolution
- Accurately understanding and documenting client environment for pre and post project designs
- Point of escalation for field ASEs and technicians who need direction or support during implementation
- Achieving and maintaining industry standard certifications aligned with Custom's core competencies as directed by manager
- Monitoring technical service delivery against program SLA's.
- Must be willing to work either AM or PM shift - typically 8AM-5PM or 3PM-12AM
- Responsible for weekly meetings on deliverables to any of the teams
- Perform other job-related duties as assigned
- Must be Meraki certified
- 3 years of network integration and network documentation experience
- Cisco certified preferred
- Understanding of wired and wireless networks
- Understanding of network cabling
- Excellent Cisco and Meraki trouble shooting skills
- Excellent verbal and written communication skills
- Excellent customer service skills
- Strong team building skills
- Attention to detail
- Must have access to a vehicle to travel into the five boroughs of NYC
- New York City Department of Education Experience or Education experience a plus
About UsWe are committed to delivering high-quality technology solutions that meet the needs of our clients. We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.
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