Meraki Systems Engineer Expert

24 hours ago


Queens, New York, United States Custom Computer Specialists Full time
Overview

We are Custom Computer Specialists, a leading technology firm seeking an experienced Meraki Systems Engineer with a background in network and wireless technologies to join our team. You will be part of the Engineering team for a large-scale, logistically complex technology refresh program for a large K-12 client.

The ideal candidate will have 3 years' experience with a technology vendor or systems integrator designing and implementing routers, switches, and wireless systems and solutions using Cisco/Meraki Infrastructure. This individual must have attention to detail and documentation skills.

You must be Meraki certified, have a car and license.

Responsibilities
  • Serve as the integration lead and technical resource on implementation projects, providing guidance to the engineers to ensure successful project delivery.
  • The role will be responsible for helping with the rack and stack and cabling of equipment for each integration of each site assigned.
  • Working alongside ASEs and technicians on integrations and addressing any issues during this process.
  • Responsible for escalating any issues in a timely manner to accomplish resolution
  • Accurately understanding and documenting client environment for pre and post project designs
  • Point of escalation for field ASEs and technicians who need direction or support during implementation
  • Achieving and maintaining industry standard certifications aligned with Custom's core competencies as directed by manager
  • Monitoring technical service delivery against program SLA's.
  • Must be willing to work either AM or PM shift - typically 8AM-5PM or 3PM-12AM
  • Responsible for weekly meetings on deliverables to any of the teams
  • Perform other job-related duties as assigned
Qualifications
  • Must be Meraki certified
  • 3 years of network integration and network documentation experience
  • Cisco certified preferred
  • Understanding of wired and wireless networks
  • Understanding of network cabling
  • Excellent Cisco and Meraki trouble shooting skills
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Strong team building skills
  • Attention to detail
  • Must have access to a vehicle to travel into the five boroughs of NYC
  • New York City Department of Education Experience or Education experience a plus
Payscale$95,000 - $115,000 per annum,
About UsWe are committed to delivering high-quality technology solutions that meet the needs of our clients. We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.

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