Healthcare Enrollment Specialist
3 days ago
Healthcare Enrollment Specialist
MVP Health Care is a nationally recognized leader in the health insurance industry, with a strong presence in New York state and Vermont. We are seeking a skilled Healthcare Enrollment Specialist to join our team.
The ideal candidate will have a strong background in customer service and sales, with experience in the healthcare industry. They will be responsible for identifying eligible members and enrolling them in Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans, and HARP, as well as enrolling consumers in Off-Exchange and Medicare Advantage products.
The Healthcare Enrollment Specialist will conduct individual and group field outreach activities throughout assigned regions, providing guidance on plan benefits and tailoring those to customer needs. They will also partner with Field Marketing and Community Engagement Representatives to drive growth from events in assigned territories.
The successful candidate will be responsible for developing and maintaining positive relationships with community-based organizations, medical provider partners, and community contacts within assigned territory. They will also be accountable for targeted generation of qualified leads and referrals and their timely conversion.
Key Responsibilities:
- Conduct individual and group field outreach activities throughout assigned regions
- Provide guidance on plan benefits and tailor those to customer needs
- Partner with Field Marketing and Community Engagement Representatives to drive growth from events in assigned territories
- Develop and maintain positive relationships with community-based organizations, medical provider partners, and community contacts within assigned territory
- Accountable for targeted generation of qualified leads and referrals and their timely conversion
Requirements:
- Associate degree or equivalent combination of education and directly related experience
- Two years in customer service or sales environment with some experience in healthcare industry required
- Bilingual preferred
Work Environment:
Remote; travel required in Dutchess, Orange, Rockland, or Westchester County (mileage reimbursed)
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