Fitness Center Associate

3 weeks ago


Germantown, Maryland, United States Onelife Fitness Full time

Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Onelife Fitness. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a welcoming environment.

Key Responsibilities

  • Deliver exceptional customer service to members and guests
  • Manage front desk operations, including check-in, check-out, and membership sales
  • Process transactions accurately and efficiently
  • Respond to member inquiries and resolve issues in a timely manner
  • Maintain a clean and organized front desk area
  • Collaborate with other team members to achieve sales and customer satisfaction goals

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Basic computer skills and knowledge of MS Office

Benefits

  • Complimentary membership and guest privileges
  • Discounts on personal training, mind-body, aquatics, and kids programs
  • Discounts on Serenity Day Spa services and apparel
  • Employee referral gift
  • In-house continuing education credits and CEC reimbursement

Additional Full-Time Benefits

  • Medical, dental, vision, and supplemental benefits
  • 401(k) retirement plan
  • Paid time off

Relocation

Candidates outside of the specified area are welcome to apply, but must be willing to travel at their own cost. Relocation assistance is not offered.

Equal Opportunity Employer

Onelife Fitness is an equal opportunity employer and welcomes applications from diverse candidates.



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