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Healthcare Receptionist

2 months ago

Le VerdonsurMer, Nouvelle-Aquitaine, United States ENT and Allergy of FL. Full time
Position Overview

ENT and Allergy Associates of Florida is seeking a dedicated Healthcare Receptionist for a part-time role. This position involves working at our primary office and may require occasional travel to our secondary location.

Role Responsibilities:

The ideal candidate will excel in a fast-paced environment, managing multiple tasks efficiently. Key responsibilities include:

  • Delivering exceptional customer service to patients and visitors.
  • Managing multi-line phone systems.
  • Welcoming patients, facilitating check-in, and collecting necessary insurance details.
  • Providing intake forms and essential office policy documents to patients.
  • Processing patient payments for co-pays and uninsured services.
  • Conducting insurance verifications.
  • Coordinating appointment scheduling for new and returning patients based on provider availability.
  • Maintaining both physical and electronic patient records.
  • Contacting patients to remind them of appointments and assist with scheduling additional services.
  • Offering support and guidance to patients as needed.
Qualifications:

Applicants should possess the following qualifications:

  • A minimum of one year of experience in a medical setting.
  • Strong interpersonal and customer service skills.
  • Excellent verbal and written communication abilities.
  • Capability to manage a high volume of patient interactions.
  • A collaborative team player.
  • Familiarity with medical terminology.
  • Proficient computer skills.
  • Fluency in multiple languages is advantageous.
Benefits:

We offer a comprehensive benefits package, including:

  • Medical, Dental, and Vision coverage after a specified period of employment.
  • Company-sponsored Short-Term Disability, Long-Term Disability, and Life Insurance after one year of full-time service.
  • 401(K) retirement plan eligibility after one year of employment.
  • Paid holidays and accrued Paid Time Off.
Physical Requirements:

The role requires physical coordination and dexterity to operate medical and office equipment. Responsibilities may include assisting patients with mobility and lifting items up to 25 pounds.

ENT and Allergy Associates of Florida is an equal opportunity employer.

We maintain a tobacco-free workplace.

All candidates will undergo thorough background checks as part of the hiring process.