Member Experience Manager

4 days ago


San Diego, California, United States Sam's Club Full time

Are you passionate about providing exceptional member experiences? Do you have what it takes to lead a front-end team and drive sales growth? If so, we want to hear from you As a Member Experience Manager at Sam's Club, you'll play a critical role in ensuring that our members receive world-class service and support.

The estimated hourly salary for this position is $23.00 to $31.00*, depending on location and qualifications. Additional compensation in the form of premiums may be paid in amounts ranging from $0.40 per hour to $3.20 per hour in specific circumstances.

You'll be responsible for communicating with members, processing memberships and upgrades, and promoting the value of Sam's Club products and services. You'll also lead a front-end team, supervise associates, and ensure that membership goals are met.

To succeed as a Member Experience Manager, you'll need 6 months of retail experience, including operating front-end equipment, and 6 months of customer service experience. Leading a front-end team and supervising experience are also preferred qualifications.



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