Customer Service Representative

5 hours ago


Baton Rouge, Louisiana, United States Five Star Call Centers Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Five Star Call Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:

  • Address customer inquiries and concerns in a timely and professional manner
  • Manage large volumes of inbound calls and respond to customer needs
  • Identify opportunities to upsell and cross-sell products and services
  • Provide solutions and alternatives to meet customer needs
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements:

  • 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of CRM systems

What We Offer:

  • Competitive hourly rate
  • Opportunities for career advancement
  • Flexible scheduling
  • Comprehensive training program

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.



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