Customer Service Representative
5 hours ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Five Star Call Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities:
- Address customer inquiries and concerns in a timely and professional manner
- Manage large volumes of inbound calls and respond to customer needs
- Identify opportunities to upsell and cross-sell products and services
- Provide solutions and alternatives to meet customer needs
- Work collaboratively with colleagues to achieve team goals and objectives
Requirements:
- 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of CRM systems
What We Offer:
- Competitive hourly rate
- Opportunities for career advancement
- Flexible scheduling
- Comprehensive training program
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.
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