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Retail Sales Representative
2 months ago
The role of the Sales Associate is pivotal in delivering exceptional customer service and financial solutions. At IBC Bank, we embody a proactive and innovative approach that fosters success for our employees, clients, and the communities we serve.
Core Responsibilities:
- Provide outstanding customer service by ensuring prompt and friendly interactions.
- Identify and meet customer financial needs by promoting various banking products and services.
- Assist in the daily operations of the branch, including opening and closing procedures.
- Support the Branch Manager in maintaining compliance with operational checklists.
- Manage branch inventory and supplies efficiently.
- Participate in sales training and development initiatives.
- Address customer inquiries and resolve complaints in a timely manner.
Essential Skills:
- Strong problem-solving abilities and a results-oriented mindset.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively within a team environment.
- Proficiency in Microsoft Office applications.
- Bilingual capabilities (English/Spanish) are preferred.
Qualifications:
- High school diploma or GED equivalent.
- A minimum of one year of experience in customer interaction is preferred.
At IBC Bank, we are committed to nurturing a culture of excellence, community involvement, and leadership development. We seek dedicated individuals who are eager to contribute to our mission of providing superior customer experiences.