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Retail Customer Service Representative

1 month ago

Oklahoma City, Oklahoma, United States EZCORP Full time
About EZCORP

EZCORP is a leading provider of financial services to individuals and small businesses. We offer a range of products and services, including pawn loans, retail sales, and customer service.

Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
What We Offer
  • Competitive wages
  • Monthly uncapped bonus potential paid on store and individual performance
  • Free health insurance
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount

We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position.

As a member of our customer service team, you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP.