Retail Sales Representative

2 months ago

Oklahoma City, Oklahoma, United States AEG Full time
To be eligible for this position, after selecting 'Apply Now' above and being redirected, you must complete the application process on the subsequent screen.

Join the dynamic team at AEG and become part of a legacy that celebrates excellence and community involvement. Our retail locations offer an unparalleled experience for fans, showcasing a wide array of official merchandise. As a member of our team, you play a crucial role in fostering a vibrant selling atmosphere and delivering the excitement of our brand to our customers. Our commitment to quality service is reflected in our dedication to providing a top-tier customer experience while driving sales and profitability. We seek individuals who embody integrity, strive for excellence, contribute to the community, demonstrate teamwork, and exhibit passion in their daily roles. If you believe your skills align with our values, we invite you to consider this opportunity

Customer Experience:
  • Fosters an enjoyable and energetic atmosphere for both fans and colleagues.
  • Delivers an exceptional customer experience through our service model, ensuring satisfaction with every interaction.
  • Maintains a customer-centric approach, motivated by the desire to exceed expectations.
  • Proactively enhances product knowledge to effectively engage and inform customers about our offerings.
  • Adheres to visual merchandising standards to create an appealing shopping environment.
  • Keeps the sales floor, cash wrap, and fitting areas tidy and organized to ensure safety and accessibility for all.
Sales Culture and Team Dynamics:
  • Participates in a sales-driven culture focused on understanding customer needs and building lasting relationships.
  • Skilled in advising, upselling, and influencing additional purchases to optimize sales opportunities.
  • Contributes to a collaborative environment that aims to achieve daily performance goals both individually and as a team.
  • Promotes membership programs to enhance customer engagement.
Operational Standards:
  • Comprehends and adheres to all company policies and procedures with integrity.
  • Works diligently to maintain an inviting shopping atmosphere by ensuring all areas are well-kept according to company standards.
  • Safeguards company assets through proactive customer interactions and accurate inventory management.
  • Balances outstanding customer service with essential operational responsibilities.
Qualifications:
  • High School Diploma or GED is required.
  • Must be at least 18 years of age.
  • Previous retail experience is preferred.
  • Able to stand for extended periods (4 hours or more).
  • Capable of lifting up to 30 lbs.
  • Strong communication abilities.
  • Equipped to resolve issues and maintain composure in challenging situations.
  • Demonstrates honesty and integrity in all actions.
  • Exhibits adaptability and maintains productivity in a dynamic environment.
  • Available to work flexible hours, including evenings, weekends, and holidays.
The company is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind.

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