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Leasing Professional

2 months ago

Glen Allen Virginia, United States Drucker and Falk, LLC Full time
Job Description

METROPOLIS at INNSBROOK

Key Responsibilities:

  • Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
  • Maintain a courteous and helpful attitude at all times.
  • Respond to resident requests promptly and courteously and to help resolve resident issues.
  • Be aware of company and community policies and be able to explain them to residents and potential residents.
  • Have a comprehensive working knowledge of all lease-related documents and be able to accurately complete the documents in a timely manner.
  • Maintain accurate resident files in accordance with Drucker + Falk Company policy.
  • Enter into the computer data relative to residents and potential residents in accordance with company policy.
  • Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
  • Inspect apartments prior to move-in to ensure market-ready status.
  • Assist in the leasing activities and resident relations.
  • Be aware of the rent levels and amenities of competitive communities.
  • Be aware of all community and area facts and statistics.
  • Assist in preparing the competitive market survey report as needed.
  • Greet new residents and assist with the move-in process.
  • Verify application data.
  • Qualify potential residents.
  • Show the model and available ready vacancies.
  • Participate in the coordination of community-sponsored events.
  • Become certified as a Leasing Specialist through the company in-house training program.
  • Travel is required. Reasonable or limited use of your vehicle is required from time to time.
  • Perform other duties as assigned.
  • Occasional weekend hours may be required.