Child Support Specialist
2 weeks ago
As a Child Support Specialist with the Office of the Attorney General, you will play a critical role in promoting responsible parenting and ensuring children receive the support they need and deserve.
This position involves performing case initiation, docket coordination, legal support, and other technical assistance work in the Child Support Program. You will assist in training others and provide exceptional customer service at all times.
As a member of our team, you will gain valuable experience in legal support and be part of a collegial team dedicated to supporting Texas children and families.
Our agency offers a dynamic work environment, excellent benefits, and opportunities to make a positive difference in the lives of Texans.
Key Responsibilities:
Opens cases on the Texas Child Support Enforcement System (TXCSES)
Checks for duplicate cases, assesses cases to determine case type, validity, and completeness of information
Requests missing information or documents and forwards cases to the appropriate Child Support Officer (CSO)
Requirements:
Graduation from high school or equivalent
Completion of two years (sixty credit hours) from an accredited college or university, or relevant experience in the Child Support Program, complex clerical, customer service, or secretarial fields
Two (2) years of full-time experience working in the Child Support Program, complex clerical, customer service, or secretarial fields
Skill in using a computer for word processing and data entry/retrieval
Ability to work cooperatively with others in a professional office environment and provide excellent customer service
Preferred Qualifications:
Skill in proper use of punctuation, sentence structure, grammar, and spelling
Ability to proficiently read, write, and speak Spanish
How to Apply:
To apply for this position, please submit an electronic application through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application may be subject to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf
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