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Patient Advocate Specialist

2 months ago

Noblesville, United States RevOne Companies Full time

Job Title: On-Site Patient Advocate

Company: RevOne Companies

Job Summary:

We are seeking a highly skilled Patient Advocate Specialist to join our team at RevOne Companies. As a Patient Advocate Specialist, you will play a critical role in providing exceptional customer service to patients, assisting them in understanding their coverage options, and ensuring the highest quality standards are met.

Key Responsibilities:

  • Conduct face-to-face interactions with patients to understand their needs and provide personalized support.
  • Communicate clearly and positively with patients, addressing their concerns and providing accurate information.
  • Learn and navigate through multiple systems efficiently to ensure seamless patient care.
  • Demonstrate strong problem-solving and decision-making skills to resolve patient issues and concerns.
  • Maintain organization and time management to prioritize tasks and meet deadlines.
  • Work collaboratively as a team player to achieve common goals and objectives.
  • Ensure accuracy and completeness of documentation to maintain patient records and ensure compliance.

Requirements:

  • Computer proficiency to navigate multiple systems and software.
  • Good communication skills to effectively interact with patients and colleagues.
  • High school diploma or equivalent to demonstrate basic education requirements.
  • Knowledge of Medicaid programs and Federal Marketplace to provide accurate information to patients.
  • Understanding of HIPAA regulations to maintain patient confidentiality and comply with regulations.

Work Environment:

This is a full-time position, working Monday to Friday, 8:30 AM to 4:00 PM EST. The pay rate is $17-22/hour.