Front Desk Associate

2 months ago


Frankfort, Illinois, United States SPG Green Garden Country Club Full time

At SPG Green Garden Country Club, we are seeking a highly motivated and detail-oriented Front Desk Attendant to join our team. As a Front Desk Attendant, you will play a critical role in ensuring our guests have a positive and memorable experience at our facility.


Key Responsibilities:



• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform.



• Greet and welcome our guests with a smile, providing exceptional customer service.



• Assist in maintaining the cleanliness and orderliness of the facility, ensuring a safe and enjoyable environment for our guests.



• Complete daily task lists, prioritizing tasks to ensure efficient and effective use of time.



• Record and report any issues or concerns related to golfer experiences, providing valuable feedback to management.



• Develop proficiency in using Golf Now POS for sales and charges, ensuring accurate and efficient transactions.



• Run nightly reports for closing shifts, submitting accurate and timely information to accounting.



• Provide exceptional communication skills, answering phone calls and taking messages in a professional and courteous manner.



• Stay up-to-date on current marketing programs, ensuring a comprehensive understanding of our promotions and initiatives.


Requirements:



• Develop proficiency in using Golf Now POS for sales and charges, with training provided by our team.



• Possess basic knowledge of golf, with a willingness to learn and grow in this area.


Equal Opportunity Employer:


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