Front Desk Sales Representative

4 weeks ago


Frankfort, Kentucky, United States Massage Envy Full time
About Us

Massage Envy is a leading wellness franchise dedicated to providing accessible massage and skin care services. Our mission is to help people feel their best by promoting the value of total body care.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and driving member retention.

Key Responsibilities
  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
  • Promote the value of total body care by educating clients on new and expanded services and selling the Massage Envy Wellness Program.
  • Drive member retention through outreach via phone and email.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
  • Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
Qualifications
  • Prior experience as a Customer Service Representative or Administrative role.
  • 1 year plus experience handling incoming calls from clients regarding services.
  • Minimum of 2 years of sales experience.
  • Excellent verbal and written communication skills.
  • Open schedule availability.
  • Ability to work in a fast-paced environment and meet sales targets.
What We Offer

We offer a competitive hourly rate of $15.00-$16.00, plus sales commission and bonuses. If you are a motivated and customer-focused individual who is passionate about wellness, we encourage you to apply for this exciting opportunity.



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