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Member Support Specialist

2 months ago

Atlanta, Georgia, United States Saltbox Full time
Become a Member Support Specialist

Saltbox is dedicated to simplifying the challenges faced by small online enterprises. Our innovative workspaces transform into contemporary office environments with integrated warehouse suites, providing essential benefits tailored to support small businesses across various sectors, including Fashion & Apparel, Health & Beauty, Entertainment, Electronics, and Household Goods. Be part of a mission that empowers local entrepreneurs.

We Are Looking For a Full-Time Member Support Specialist to enhance our operations. This role focuses on delivering logistics and customer service to our Members. You will engage in a blend of physical activities, community interaction, and collaboration with members on their daily tasks. While the environment may resemble a warehouse, this position offers a unique opportunity to directly assist small business owners. Comprehensive training will be provided for enthusiastic candidates.

What We Offer is a fulfilling work atmosphere where the well-being of our employees is paramount. Enjoy a wide range of benefits, including:

  • Health coverage that includes dental, vision, and medical
  • 401K retirement plans
  • Company-sponsored disability and life insurance
  • Paid leave for vacations, illness, and holidays
  • Opportunities for job training and professional growth

Your Key Responsibilities will include managing daily operational tasks and being an integral part of our Elastic Workforce (eForce). Your duties will encompass:

  • Assisting Members with logistics and solutions
  • Receiving, unpacking, and organizing stock
  • Coordinating delivery logistics
  • Accurately processing and dispatching orders
  • Ensuring operational efficiency in the warehouse, kitchen, and office areas

Qualifications:

  • Excellent interpersonal abilities
  • Strong attention to detail and organizational skills
  • Physical capability and agility
  • Able to lift items weighing up to 50 pounds
  • Effective communication skills
  • Willingness to learn and adapt to new technologies
  • Prior experience in retail or warehouse environments is beneficial

At Saltbox, we offer competitive hourly wages ranging from $16/hr to $17.50/hr, reflecting the varying living costs across regions. If you are eager to thrive in a supportive team atmosphere, we encourage you to consider this opportunity. Take the next step in your professional journey with Saltbox.

Discover more about us on our website.