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House Manager

2 months ago

Cromwell, Connecticut, United States Adelbrook Community Services Inc Full time
Job Summary

The Adelbrook Community Services Inc. House Manager provides daily operational program management, behavioral plan adherence monitoring/reporting, and assigned management tasks including monthly direct care supervision. The House Manager will provide assistance maintaining the designated per diem pool, assist in program supervision needs and manage the day-to-day operations of assigned residential programs in all areas of program administration, individual services, family services, and staff training in collaboration with the House Managers, Associate House Coordinator, Program Coordinator, and Administration.

Key Responsibilities
  • Case Management
    • Act as case manager to individuals residing in the residential programs, ensuring their records, needs, goals, and care meet the standard of the Agency, accreditation body, and funding source(s) at all times.
    • Develop in-home programs which foster individual growth and development of each person we serve.
    • Write Individual Program Plans according to the needs of the individual, submitting plans according to DDS requirements/completion guidelines.
  • Program Administration
    • Maintain/ensure that staff maintain timely, accurate, and consistent records at all times, submitting data, attendance records, and reports according to requirements/completion guidelines.
    • Ensure electronic data, encounter notes, and incident reports are accurate, entered in a timely manner, and are complete.
  • Staff Supervision
    • Provide direct on-going supervision to assigned direct care employees, including conducting monthly documented supervision, writing/presenting performance evaluations and interventions, disciplinary action, completing on-going training and development focused on improving skills necessary to properly operate within Adelbrook and providing the best care to the individuals served.
    • Review and approve incident reports and follow up as needed according to requirements/completion guidelines.
  • Collaboration and Compliance
    • In collaboration with the interdisciplinary team, including the family/guardian of the individual served, assist in overseeing the implementation of DDS Individual Program Plans, Behavior Support Plans, and Nursing Protocols.
    • Ensure compliance with DDS QSR documentation and responsibilities.
  • Recruitment and Training
    • In collaboration with the Human Resource Department and Program Coordinator/CRS Administration, recruit and hire, train, supervise, and evaluate staff according to requirements/completion guidelines.
    • Provide management to assigned cluster's per diem pool, including maintaining updated contact records, maintaining training records, and compliance to agency standards, ongoing direct/indirect evaluation and retention-focused supervision.
  • Quality Assurance
    • Assist Program Coordinator/Administration with ensuring individuals receive quality services that comply with standards and regulations of DDS, Council on Accreditation, Adelbrook, and the CRS Department.
    • Develop and maintain positive working relationships with funding source(s), DDS Case Managers, Parents/Guardians, co-workers, and stakeholders/constituents.
  • Additional Responsibilities
    • Collaborate with CRS program behaviorist(s), nurse, and COTA to ensure program and treatment services are aligned and program staff are adhering to expressed plans/guidelines.
    • Coordinate day program and scheduling of day program staff for any individual in the home receiving individualized day program services through Adelbrook.
    • Ensure trainings of all direct care staff assigned are current and maintained per agency requirements.
    • Will work as direct care CSC when needed to avoid program overtime hours as needed or directed by Administration and/or in situations when the program is out of ratio.
    • Work collaboratively with agency business office and Program Coordinator to monitor CRS household budget expenditures, submitting/completing financial audits on time, ensuring compliance with the CRS budget.
    • Submit payroll edits, time off requests, and time card approvals by expressed completion dates.
    • Provide overnight, weekend, and weekday on-call responsibilities as needed and dependent upon the program's needs for assigned CRS House(s).
    • Complete audits of program documentation (as required by agency procedure, COA standards, DDS standards, and/or other funding sources) for assigned houses to ensure compliance with agency/funder/accreditation outcomes.
    • Adheres to the expressed and/or assigned deliverables and completion.
    • All other duties assigned.