House Manager

2 weeks ago

Cromwell, Connecticut, United States Adelbrook Community Services Inc Full time
Job Summary

The CRS House Manager is a critical role that requires daily operational program management, behavioral plan adherence monitoring, and assigned management tasks. This position involves providing assistance in maintaining the designated per diem pool, assisting in program supervision needs, and managing the day-to-day operations of assigned CRS residential programs.

Key Responsibilities
  • Act as case manager to individuals residing in the CRS, ensuring their records, needs, goals, and care meet the standard of the Agency, accreditation body, and funding source at all times.
  • Develop in-home programs that foster individual growth and development of each person we serve.
  • Write Individual Program Plans according to the needs of the individual and submit plans according to DDS requirements/completion guidelines.
  • Maintain/ensure that staff maintain timely, accurate, and consistent records at all times and submit data, attendance records, and reports according to requirements/completion guidelines.
  • Provide direct on-going supervision to assigned CRS direct care employees, including conducting monthly documented supervision, writing/presenting performance evaluations, and interventions.
  • Review and approve incident reports and follow up as needed according to requirements/completion guidelines.
  • Collaborate with the interdisciplinary team, including the family/guardian of the individual served, to oversee the implementation of DDS Individual Program Plans, Behavior Support Plans, and Nursing Protocols.
  • Ensure compliance with DDS QSR documentation and responsibilities.
  • Recruit, hire, train, supervise, and evaluate staff according to requirements/completion guidelines.
  • Manage the assigned cluster's per diem pool, including maintaining updated contact records, maintaining training records, and compliance to agency standards.
  • Assist in ensuring CRS individuals receive quality services that comply with standards and regulations of DDS, Council on Accreditation, Adelbrook, and the CRS Department.
  • Develop and maintain positive working relationships with funding source(s), DDS Case Managers, Parents/Guardians, co-workers, and stakeholders/constituents.
  • Collaborate with CRS program behaviorist(s), nurse, and COTA to ensure program and treatment services are aligned and program staff are adhering to expressed plans/guidelines.
  • Coordinate day program and scheduling of day program staff for any individual in the home receiving individualized day program services through Adelbrook.
  • Ensure trainings of all direct care staff assigned are current and maintained per agency requirements.
  • Will work as direct care CSC when needed to avoid program overtime hours as needed or directed by Administration and/or in situations when the program is out of ratio.
  • Work collaboratively with agency business office and Program Coordinator to monitor CRS household budget expenditures and submit/completes financial audits on time.
  • Submit payroll edits, time off requests, and time card approvals by expressed completion dates.
  • Provide overnight, weekend, and weekday on-call responsibilities as needed and dependent upon the program's needs for assigned CRS House(s).
  • Complete audits of program documentation (as required by agency procedure, COA standards, DDS standards, and/or other funding sources) for assigned houses to ensure compliance with agency/funder/accreditation outcomes.
  • Adheres to the expressed and/or assigned deliverables and completion.
  • All other duties assigned.
Requirements

GED or high school diploma required. Sixty college credits, an attained associate degree or bachelor's degree in a related field strongly preferred.

Must have at least five (5) years of experience working with individuals with IDD, ASD, and/or complex behavioral profiles. Must additionally have at least two (2) years of experience directly supervising employees within a DDS or DCF facility (or similar as determined appropriate by agency administration).

A positive attitude, demonstrated good judgment, the ability to develop a professional rapport with individuals we serve, the staff/contractors we employ, and all other stakeholders are requisite. This includes willingness to interact and work daily with individuals personal care which may include toileting, feeding, cleaning, and all other activities of daily living skills (ADLs).

A valid driver's license and excellent driving record are requisite. Must be willing to learn and successfully carry out functions included within Individual Program Plans. Must be able to function as a part of a team, to demonstrate flexibility in meeting program and individual needs as they occur.

Must be able to successfully attain and maintain certification in DDS Medication Administration and functionally collaborate with agency medical oversight regarding MedCert Program oversight.

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