Warranty and Service Coordinator

3 weeks ago


Middlebury, United States Jayco Full time
Job Overview:

We are seeking a highly motivated Customer Service Representative to join our team at Jayco. As a key member of our customer service department, you will be responsible for providing exceptional support and service to our customers.

About the Role:

This is a full-time position that requires strong communication and problem-solving skills. You will work closely with dealers and customers to resolve issues and provide technical support.

Key Responsibilities:
  • Communicate with customers and dealers in a professional manner to gather facts, negotiate solutions, and resolve disputes.
  • Respond to telephone and written inquiries on a wide variety of issues using established procedures in a high call volume environment.
  • Authorize dealer warranty work and repairs within guidelines and procedures.
Requirements:
  • High school diploma or equivalent.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
Estimated Salary:

$50,000 - $60,000 per year, depending on experience.



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