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Territory Sales Account Executive
2 months ago
Base compensation of $31.25 per hour with a commission structure that can yield an additional $39,000 upon achieving the predetermined sales target. Should sales performance exceed the established goal, further financial incentives may be available based on the commission framework.
About Us:
City Experiences is dedicated to delivering exceptional experiences both on land and water. Our 40-year journey, marked by organic growth and strategic acquisitions, has culminated in a diverse portfolio of over 25 brands that collectively serve more than 30 million guests annually. If you are a motivated team player who excels in a collaborative environment that values communication, creativity, and teamwork, this opportunity could be a perfect fit for you.
About the Opportunity:
Do you share our enthusiasm for creating remarkable experiences? If you thrive in a dynamic setting that promotes communication, creativity, and collaboration, this role may be ideal for you. As we often say at City Experiences, why work when you can cruise? The successful Territory Sales Account Executive will effectively promote group and charter services through both inside and outside sales strategies to meet regional sales objectives.
About You:
The ideal candidate will be flexible, energetic, and embody the principles of City Experiences' RESPECT Service System.
Key Responsibilities:
- Achieve or surpass the annual personal sales targets established by the Regional Director of Sales and Vice President of Sales.
- Develop a thorough understanding of customer needs and market dynamics.
- Implement the sales strategy utilizing effective sales methodologies.
- Generate leads primarily through telemarketing and networking with existing clients, while also participating in trade shows and industry events.
- Convert prospects into clients by conducting effective sales calls to both new and existing customers.
- Identify customer requirements and leverage in-depth product knowledge to craft compelling proposals, ensuring a balance between company and customer interests.
- Present proposals convincingly via phone and during in-person meetings.
- Successfully upsell existing clients to higher-value offerings.
- Address customer objections and resolve issues efficiently.
- Establish relationships with associations and business organizations to generate referrals.
- Ensure timely responses to customer inquiries.
- Communicate comprehensive and accurate product information to the operations team for seamless execution.
- Follow up with customers post-cruise to enhance account relationships and discuss future opportunities.
- Collaborate with the Director of Sales to address any customer concerns.
- Utilize Salesforce (CRM software) to strategically manage activities within assigned markets and track sales productivity.
- Employ ANCHOR (reservation software) for accurate order bookings.
- Maintain effective personal organization, manage time efficiently, prioritize tasks appropriately, and keep accurate records.
- Work with the Sales Assistant to manage payments and maintain accounts receivable within established guidelines.
- Perform additional duties as assigned.
- Event sales experience is essential.
- A minimum of 2 years of total sales experience, including at least 1 year of outbound telephone sales experience.
- A bachelor's degree is preferred, ideally in a field related to the role.
- Hospitality experience is a plus but not mandatory.
- Proficiency in Microsoft Office and CRM software is required.
- Strong analytical skills to identify and capitalize on sales opportunities.
- Sales primarily conducted via telephone; excellent verbal communication skills are necessary.
- Proposal writing skills are required; effective written communication is essential.
- Ability to establish and maintain effective working relationships as dictated by job responsibilities.
- Proven ability to persuade and influence others.
- Demonstrated leadership capabilities.
- Strong listening skills to assess situations, identify relevant issues, and propose solutions.
The Company is committed to being an Equal Employment Opportunity and Affirmative Action employer, prohibiting discrimination and harassment of any kind. We participate in the E-Verify program in certain locations.
