Orthopedic Institute Patient Account Specialist

6 days ago


Sioux Falls, South Dakota, United States Orthopedic Institute Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Account Representative to join our team at the Orthopedic Institute. As a Patient Account Representative, you will be responsible for ensuring timely and accurate processing of patient accounts, resolving issues, and maintaining excellent communication with patients, insurance carriers, and internal stakeholders.

Key Responsibilities
  • Process and follow up on patient accounts to ensure timely and accurate resolution.
  • Communicate effectively with patients, insurance carriers, and internal stakeholders to resolve issues and address concerns.
  • Utilize computer systems and software to maintain accurate and up-to-date patient account information.
  • Meet or exceed productivity and quality standards, including collection goals and account resolution rates.
  • Participate in ongoing education and training to stay current on industry developments and best practices.
Requirements
  • High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Three to five years of experience in medical office billing or a related field.
  • Knowledge of ICD-10, HCPCS, and CPT coding systems.
  • Basic knowledge of third-party insurance plans and billing procedures.
  • Excellent communication and organizational skills, with ability to work in a fast-paced environment.
What We Offer

The Orthopedic Institute offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.



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