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Patient Service Coordinator

2 months ago

Sioux Falls, South Dakota, United States Orthopedic Institute PC Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to provide exceptional patient care and support to our medical practice.

Key Responsibilities:

  • Greet patients and check them in for appointments
  • Collect co-pays and verify insurance information
  • Answer phone calls and direct them to the appropriate department or staff member
  • Schedule appointments and maintain the appointment calendar
  • Maintain patient records and update information as necessary
  • Ensure the waiting area is clean and organized
  • Provide excellent customer service to patients and their families

Requirements:

  • High school diploma or equivalent
  • Previous experience in a medical office or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficient in basic computer skills and knowledge of electronic medical records
  • Ability to maintain patient confidentiality and adhere to HIPAA regulations

About Us:

Orthopedic Institute PC is a leading provider of orthopedic care in the community. We are committed to delivering exceptional patient care and service.