Customer Service Representative

24 hours ago


Oswego, Illinois, United States Circle K Stores, Inc. Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
    • Engage with customers to understand their needs and preferences, making product recommendations and suggestions to enhance their shopping experience.
  • Cash Handling
    • Operate a cash register accurately and efficiently, handling customer transactions and processing payments.
    • Count and balance cash register drawers at the end of each shift, ensuring accuracy and accountability.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
    • Restock shelves and merchandise as needed, ensuring that products are displayed attractively and easily accessible to customers.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail or customer service experience preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Basic math skills and accuracy with cash handling.

Physical Requirements

  • Ability to stand and/or walk for up to 8 hours.
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift.
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level.
  • Push/pull with arms up to a force of 20 pounds.
  • Bend at the waist with some twisting up to one hour a shift.
  • Grasp, reach, and manipulate objects with hands.

Equal Opportunity Employer

Circle K Stores, Inc. is an equal opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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