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Golf Shop Customer Service Representative
2 months ago
Position Title: Pro Shop Attendant
Compensation: $15.00/hour
The Pro Shop Attendant plays a crucial role in providing exceptional service to guests before they embark on their golfing experience. This position involves assisting customers with their purchases and ensuring a smooth check-in process.
Key Responsibilities:
- Handle payment transactions, sell merchandise, manage tee time bookings, respond to phone inquiries, and support the professional staff in organizing daily activities and special events.
- Adhere to all cash handling protocols to ensure accuracy and security.
- Receive and process merchandise deliveries, including checking in, pricing, and displaying items appropriately.
- Foster a welcoming and positive environment, delivering outstanding customer service at all times.
- Carry out additional tasks as assigned by management.
Qualifications:
- Previous experience in golf operations is preferred.
- Proficient in Microsoft Office applications, particularly Excel, as well as retail Point of Sale systems.
- Strong customer service skills, with excellent communication and telephone etiquette.
- Ability to operate standard office equipment and computers effectively.
- Demonstrate behavior aligned with the core values of the organization.
Work Schedule:
Shifts may vary, including evenings and weekends as required.