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Golf Shop Customer Service Representative

2 months ago


Oswego, Illinois, United States Oswegoland Park District Full time
Job Overview

Position Title: Pro Shop Attendant

Compensation: $15.00/hour

The Pro Shop Attendant plays a crucial role in providing exceptional service to guests before they embark on their golfing experience. This position involves assisting customers with their purchases and ensuring a smooth check-in process.

Key Responsibilities:

  • Handle payment transactions, sell merchandise, manage tee time bookings, respond to phone inquiries, and support the professional staff in organizing daily activities and special events.
  • Adhere to all cash handling protocols to ensure accuracy and security.
  • Receive and process merchandise deliveries, including checking in, pricing, and displaying items appropriately.
  • Foster a welcoming and positive environment, delivering outstanding customer service at all times.
  • Carry out additional tasks as assigned by management.

Qualifications:

  • Previous experience in golf operations is preferred.
  • Proficient in Microsoft Office applications, particularly Excel, as well as retail Point of Sale systems.
  • Strong customer service skills, with excellent communication and telephone etiquette.
  • Ability to operate standard office equipment and computers effectively.
  • Demonstrate behavior aligned with the core values of the organization.

Work Schedule:

Shifts may vary, including evenings and weekends as required.