Golf Shop Customer Service Representative

1 week ago


Oswego, Illinois, United States Oswegoland Park District Full time
Job Overview

Position Title: Pro Shop Attendant

Compensation: $15.00/hour

The Pro Shop Attendant plays a vital role in providing exceptional service to our guests at the Oswegoland Park District. This position is essential for welcoming and checking in patrons before they embark on their golfing experience. The attendant will also facilitate various purchase transactions and manage the daily operations of the Golf Shop.

Key Responsibilities:

  • Process greens fees, merchandise sales, and tee time bookings while addressing customer inquiries and assisting the professional staff in organizing daily play and special events.
  • Adhere to established cash handling protocols to ensure accuracy and security.
  • Receive and manage inventory deliveries, including checking in, pricing, and showcasing merchandise effectively.
  • Foster a friendly and inviting atmosphere by delivering outstanding customer service.
  • Perform additional tasks as required to support the overall operations of the Golf Shop.

Qualifications:

  • Previous experience in golf operations is preferred.
  • Proficient in Microsoft Office applications, particularly Excel, along with retail point-of-sale systems.
  • Strong customer service, communication, and telephone skills.
  • Ability to operate standard office equipment and computer systems.
  • Exhibit behavior that aligns with the core values of the organization.

Work Schedule:

Work hours may vary, including evenings and weekends as necessary.



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