Account Manager
3 weeks ago
Breckenridge and Edwards Building Centers, a leading provider of lumber and specialty building materials, is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for overseeing sales activities, building long-term relationships with key customer accounts, and developing strategic goals to drive business growth.
Key Responsibilities:- Manage key customer accounts to ensure long-term success and profitability.
- Provide exceptional support to existing customer accounts, offering necessary products, time, and information.
- Serve as the primary point of contact for all customer account management matters.
- Develop and implement goals to focus on increased sales and margin improvement.
- Build and maintain strong, long-lasting client relationships.
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Review and analyze historical sales account data and trends.
- Assist with the selection of products best suited to customer needs.
- Prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers/contractors.
- Estimate materials from blueprints supplied by customer/contractor.
- Manage customer pricing structure and hierarchy to maximize gross profit dollars.
- Resolve customer complaints and problems.
- Assist in the collection of accounts receivable.
- Adhere to Conflict of Interest or Non-Compete agreement if in place.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Collaborate with sales team to identify and grow opportunities within territory.
- Bachelor's Degree in Business Administration or related field required.
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role required.
- Working knowledge of building materials industry and products.
- Ability to negotiate prices and contractual agreements.
- Estimating from blueprints.
- Proficient in using calculator and CRT, experience using computerized accounts receivable system, good oral communication and telephone skills, and basic accounting principles.
- Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
- Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Valid Driver License, in State Required.
- Accountability - holding self and others accountable to meet commitments.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Courage - Stepping up to address difficult issues, saying what needs to be said.
- Financial Acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
- Builds Networks - Effectively building formal and informal relationship networks inside and outside the organizations.
Breckenridge and Edwards Building Centers is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
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