Customer Service Liaison
4 days ago
We are seeking a highly skilled Customer Service Liaison to join our team at DCC Propane, LLC. This role will be responsible for providing exceptional customer service and support to our customers across various industries.
Job SummaryThe primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required.
Key Responsibilities- Provide Exceptional Customer Service: Resolve or escalate customer inquiries and/or complaints as needed.
- Process Transactions: Process counter transactions, document and update customer records based upon interactions.
- Manage Customer Accounts: Process payments and maintain customer accounts.
- Assist with Collections: Assist with light collections or handle billing inquiries as assigned.
- Work in a Fast-Paced Environment: Must be able to work well in a fast-paced environment.
- Education: High school diploma / GED is required.
- Experience: Minimum of 3 years of experience in an office environment preferred.
- Skills and Qualifications: Ability to provide excellent customer service and build rapport with customers, exercise solid organizational and communication skills, good phone skills and computer literacy (MS Office), ability to work independently and effectively manage time.
Our estimated salary range for this position is $45,000 - $65,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, vision, and dental plans, 401(k) retirement plan with company match, and paid time off plus holidays.
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Customer Service Team Member
2 weeks ago
Salina, Kansas, United States DCC Propane, LLC Full timeJob OverviewThe primary purpose of this role is to deliver exceptional customer service to clients in the propane industry. As a key liaison between customers and the service team, you will be responsible for providing product and service information in a confident, friendly, and articulate manner. Your duties may also include upselling and other inside...
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Propane Service Representative
2 weeks ago
Salina, Kansas, United States DCC Propane, LLC Full timeWe are seeking a Propane Service Representative to join our team at DCC Propane, LLC. This role is responsible for providing exceptional customer service and support to our customers.Job Description:The primary purpose of this position is to provide exemplary customer service to customers. The successful candidate will be responsible for helping customers by...
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Customer Service Representative
4 days ago
Salina, Kansas, United States DCC Propane, LLC Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at DCC Propane, LLC. As a key member of our service team, you will be responsible for providing exceptional customer service to our valued clients.The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a...
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Customer Service Representative
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Customer Service Representative
4 days ago
Salina, Kansas, United States DCC Propane, LLC Full timeJob Description:We are seeking a Customer Service Representative to join our team at DCC Propane, LLC. This is a full-time position with excellent compensation and benefits. As a customer service representative, you will be the primary point of contact for our customers, providing exceptional support and assistance with their propane needs.
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Customer Service Representative
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Customer Service Representative
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Store Customer Service Specialist
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Customer Service Representative
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Customer Service Specialist
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