Network Engineer III-DOCSIS

2 days ago

Sioux Falls, South Dakota, United States Midco Full time
Job Title: Network Engineer III-DOCSIS

Midcontinent Communications (Midco) is seeking a highly skilled Network Engineer III - DOCSIS to join our team in Sioux Falls, South Dakota. As a key member of our network engineering team, you will be responsible for designing, building, maintaining, and supporting Midco's DOCSIS and PON access network.

Key Responsibilities:
  • Design, build, maintain, and support Midco's DOCSIS and PON access network.
  • Provide expert-level support of Midco's Access Networks by engaging advanced knowledge of DOCSIS and PON network delivery systems over Fiber and HFC access networks.
  • Support multiple projects or aspects of the Fiber and HFC access networks.
  • Assist Field Operations with problem resolution on DOCSIS and PON networks.
  • Deploy, configure, and maintain DOCSIS CMTS, RPHY, Aggregation switches, PON OLT, and R-OLT network hardware.
  • Perform network upgrades on all managed equipment including customer CPE.
  • Create Visio drawings of network architecture and configurations.
  • Ensure that access networks are in compliance with company, departmental, and FCC regulations, policies, and procedures, and conduct technical audits as necessary to monitor compliance.
  • Ensure that services are operated and maintained in a manner consistent with the requirements of the services carried on the access networks.
  • Engineer and perform any testing and design processes required to expand and implement new spectrum into our access networks.
  • Manage customer allocation and tracking of spectrum and service segmentation to ensure customers are receiving their subscribed service and performance expectations.
  • Keep management up to date of engineering activities, issues, and progress.
  • Serve as a liaison between your team and other departments; build and maintain strong, collaborative, and productive working relationships.
  • Assist with resolving outages quickly and completely, while providing optimal internal customer service.
  • Assist in developing specifications and parameters for the design of access networks.
  • Coordinate effective testing programs with the Technology Group and Field Operations.
  • Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
  • Compile timely, comprehensive, and accurate reports as requested.
  • Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.
Additional Functions and Responsibilities:
  • Lead technical projects/upgrades/deployments.
  • Provide feedback to management and principal levels for improving process and/or engineering.
  • Mentor less senior engineers and technicians.
  • Provide documented training and train team members and other groups such as NOC and NIS.
  • Create efficiencies through scripting - Bash, Python, etc.
  • Serve as a reliable escalation party within the team.
  • Provide input for future budgeting.
  • Support the mission, vision, and values of Midco.
  • Adhere to and actively follow Midco policies, customer privacy guidelines, and procedures.
  • Adhere to Midco's privacy guidelines to ensure each customer's privacy.
  • Perform other duties as assigned.
Requirements:
  • A Bachelor's degree (U.S. or foreign equivalent) in Electrical and Computer Engineering, Network Engineering, Information Systems, Computer Engineering, or a closely related field.
  • A suitable combination of education, training, and experience equivalent to the required degree is also acceptable.
  • A minimum of 2 years of experience as a Field Support Engineer, or Network Engineer, or similar title in network engineering in cable telecommunications, which includes experience as a Network Engineer for an Internet Protocol Television (IPTV)/Digital Television (DTV) system.

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