Parts Counter Specialist

3 weeks ago


Mt Vernon, Illinois, United States Gateway Industrial Power, Inc. Full time
Job Overview

Gateway Industrial Power, Inc. is seeking a skilled Parts Counterperson to join our team in Mt. Vernon, IL.

We are a family-owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day.

As a well-known Carrier Refrigeration and Volvo dealership, we have 13 locations throughout Illinois, Missouri, and Wisconsin.

This role is ideal for a people person and great communicator who can provide exemplary customer service to in-person and over the phone customers.

Key Responsibilities
  • Provide customer service to in-person and over the phone customers
  • Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines
  • Promote merchandising specials, advertisements, and product lines awareness to customers to drive units per sale
  • Assist in warehouse and vehicle inventory counts and adjustments
  • Partner with Sales and Service department to fulfill customer orders
  • Assist in parts display merchandising, warehouse maintenance, and department housekeeping to include shipping and receiving parts orders
  • Adhere to all GTR policies and procedures for pricing, loss inventory prevention, and tracking loss sales
Requirements
  • Safety-focused
  • High school diploma or equivalent
  • Valid driver's license
  • Forklift operation experience beneficial but not required
  • 2+ years' experience as a Parts Counter person or similar position preferred but not required
Benefits
  • Quarterly bonuses
  • Health, dental, and vision insurance
  • 401K with company matching
  • Company-paid short-term and long-term disability insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.



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