IT Support Specialist

7 days ago


Mt Vernon, Illinois, United States Community Action Skagit Full time

Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Community Action Skagit. The successful candidate will provide technical assistance and support to our staff and clients, ensuring seamless operation of our IT systems.

Key Responsibilities:

  • Provide help desk support and respond to technical issues promptly and effectively.
  • Assist with updating phone systems, email distribution lists, and minor physical troubleshooting.
  • Install, test, and configure new workstations, peripheral equipment, and software.
  • Perform workstation hardware and software upgrades as directed by the Systems Administrator.
  • Support with equipment check-ins and check-outs, and provide coverage and backup as needed.

Requirements:

  • Degree or certification related to Information Technology preferred, but not required.
  • 1-2 years of direct work-related experience required.
  • Valid driver's license and auto liability insurance if personal vehicle is used for work-related travel.
  • TESOL/TEFL Certificate preferred.

Benefits:

  • Starting pay range between $23.41 - $25.85 per hour (DOE).
  • Part-time benefits include SIMPLE IRA Retirement Plan, Employee Assistance Program, Paid Sick and Vacation Leave, 12 Holidays per year, and Health club discount.

How to Apply: Qualified candidates are encouraged to apply by providing all requested items, including a Community Action Application, Resume, and Letter of Interest. Please submit your application online at www.communityactionskagit.org.


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