Customer Service Representative

3 weeks ago

Raleigh North Carolina, United States Atria Senior Living - Oakridge Full time
About Atria Senior Living - Oakridge

We are a leading provider of senior living communities, dedicated to enhancing the lives of our residents and employees. Our mission is to create communities where employees thrive in their work, helping our residents thrive in their homes.

Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team at Atria Senior Living - Oakridge. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and administrative support.

Key Responsibilities
  • Answer incoming calls in a cheerful and marketing-oriented way, determining the purpose of callers and forwarding calls to appropriate personnel or departments.
  • Retrieve messages from voice mail and forward to appropriate personnel.
  • Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
  • Answer general questions about the community and provide callers with information and refer specific questions to appropriate staff.
  • Welcome on-site visitors, determine the nature of their business, and announce visitors to appropriate personnel.
  • Coordinate guestroom reservations.
  • Maintain current lists of residents who are hospitalized.
  • Update appointment calendars, including transportation and beauty calendars, as directed.
  • Receive, sort, and route mail, and maintain and route publications.
  • Distribute written communication, accept and sign for deliveries (mail, prescriptions, etc.).
  • Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes.
  • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Perform other clerical duties as needed, such as filing, photocopying, and collating.
  • Order, receive, and maintain office supplies.
  • Collect rent checks from residents and family members and provide needed information to bookkeeping for billing.
  • Collect money for store purchases and meal tickets, etc.
  • May drive company vehicle from community to social and other various destinations (only if required by community).
Requirements
  • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Basic First Aid and CPR certification where required.
  • Must successfully complete all Atria specified training programs.
  • Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
  • Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
Benefits

We offer a competitive salary and outstanding benefits package, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

  • Customer Service Representative

    2 weeks ago

    Raleigh, North Carolina, United States Lowes Foods Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lowes Foods. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a seamless checkout experience for our guests.Key ResponsibilitiesSales and Cash Handling: Prepare weekly cash...

  • Customer Service Representative

    5 days ago

    Raleigh, North Carolina, United States Progressive Service Company Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Progressive Service Company. As a key member of our call center team, you will be responsible for providing exceptional customer service and support to our policyholders.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    3 months ago

    Raleigh, United States Progressive Service Company Full time

    Customer Service Representative **Job Number** : 188542 If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressives call center team. Taking inbound calls, youll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask,...

  • Sales and Customer Service Representative

    2 weeks ago

    Raleigh, North Carolina, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a...

  • Sales & Customer Service Representative

    2 weeks ago

    Raleigh, North Carolina, United States Massage Envy Full time

    About UsAt Massage Envy, we're dedicated to helping our clients feel their best. We're a team of passionate professionals who share a commitment to delivering exceptional service and promoting total body care.Job SummaryWe're seeking a highly motivated and customer-focused Sales & Customer Service Representative to join our team. As a key member of our sales...

  • Customer Service Representative

    2 weeks ago

    Raleigh, North Carolina, United States Orkin Full time

    Job DescriptionJob Title: Customer Relations SpecialistJob Summary:We are seeking a highly skilled and customer-focused Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving issues, and building strong relationships with our...

  • Customer Service Representative

    2 weeks ago

    Raleigh, North Carolina, United States Office Performance Full time

    About the RoleOffice Performance is seeking a highly motivated and customer-oriented individual to fill a full-time entry-level position as a Customer Service Associate. This role requires a daily commute to our on-site location, where you will be responsible for providing exceptional service and support to our valued customers in a retail environment.Key...

  • Customer Service Representative

    2 weeks ago

    Clayton, North Carolina, United States Domino's Franchise Full time

    Job Description:The main requirement for Domino's Pizza Customer Service Representative (CSR) is to have a positive personality, a clear and highly energetic voice, and a customer service-oriented mindset. Customer Representatives need to interact with customers throughout their shift, so they must know how to handle various customer-related issues. They...

  • Customer Service Representative

    1 week ago

    Raleigh, North Carolina, United States The Fresh Market Inc Full time

    About the Position:We're seeking a highly motivated and customer-focused individual to join our team as a Seasonal Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks to ensure a seamless shopping experience for our...

  • Customer Service Representative

    3 weeks ago

    Raleigh, North Carolina, United States Foot Locker Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Foot Locker. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and inclusive work environment.Key Responsibilities:Provide an...

  • Customer Service Representative

    2 weeks ago

    Raleigh, North Carolina, United States Lowes Foods Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Clerk PT at Lowes Foods. As a key member of our front-end team, you will be responsible for providing exceptional guest service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Raleigh, North Carolina, United States Lowes Foods Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Clerk PT at Lowes Foods. As a key member of our front-end team, you will be responsible for providing exceptional guest service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Lowes Foods Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lowes Foods. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our guests.Key ResponsibilitiesCustomer Service: Provide friendly and courteous...

  • Customer Service Representative

    1 week ago

    Raleigh, North Carolina, United States Lowes Foods Full time

    Job SummaryWe are seeking a highly motivated and friendly Guest Service Clerk to join our team at Lowes Foods. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests.Key ResponsibilitiesCommunicate effectively with guests, providing a warm and welcoming...

  • Experienced Customer Service Representative

    2 months ago

    North Carolina, United States Government Employees Insurance Company Remote Work Freelance Full time

    Customer Service Representative - Virginia Beach, VA Salary: $20.35 per hour/$ 41,005.25 annually When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Virginia Beach, VA...

  • Customer Service Representative

    1 week ago

    Apex, North Carolina, United States Massage Envy Full time

    {"title": "Customer Service Representative", "content": "OverviewAt Massage Envy Apex Beaver Creek franchise, we're dedicated to delivering exceptional experiences and growing our member base. As a Customer Service Representative, you'll play a vital role in helping clients feel their best.Perks and BenefitsCompetitive base pay of $12/hour plus unlimited...

  • Customer Service Representative

    1 week ago

    Concord, North Carolina, United States Domino's Franchise Full time

    Job DescriptionAbout Domino'sImagine yourself in a role with flexible hours, competitive pay, and a fun environment.We're looking for Customer Service Representatives who can answer the phone and make pizzas.Key Responsibilities:* Provide exceptional customer service* Answer phone calls and respond to customer inquiries* Work in a fast-paced environmentWhat...

  • Customer Service Representative

    1 week ago

    Yadkinville, North Carolina, United States Domino's Franchise Full time

    Job OverviewAt Domino\u0027s Franchise, we\u0027re passionate about delivering exceptional customer experiences. As a Customer Service Representative, you\u0027ll be the face of our brand, answering phone calls and providing top-notch support to our customers.Key Responsibilities:\u2022 Answer phone calls and respond to customer inquiries\u2022 Provide...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Lowes Foods Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lowes Foods. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a seamless checkout experience for our guests.Key ResponsibilitiesSales and Cash Handling: Prepare weekly cash...

  • Customer Service Representative

    2 weeks ago

    Washington, North Carolina, United States Handy Mart Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving...